From Yelp

If you want someone to be on your side when buying a home, Doug is your guy!! My home buying process was complicated on the financial side of things, but Doug really made it bearable as he was willing to make things right, even if it meant going to battle.

My home is a new construction, and Doug made it a fun process as he visited the construction site regularly, sending me pictures of the progress.  Definitely went above and beyond of what was expected!